WhatsApp automation for businesses, on the official WhatsApp Business API
Your customers already message you on WhatsApp. We make sure every one of those messages gets a fast reply, a follow-up and a place in your records — using Meta's official WhatsApp Business API, with your team able to step into any conversation.
Signs you've outgrown manual WhatsApp
Messages pile up
Chats wait for hours — especially evenings and weekends — and some never get answered.
One phone, many people
The business number lives on one phone, so only one person can reply.
Reminders sent by hand
Someone types out confirmations and reminders one by one, when they remember.
Conversations get lost
Nothing from the chat makes it into a sheet or CRM, so there's no history.
WhatsApp automations we build
Instant replies
Common questions answered immediately, day or night, using your own information.
Booking confirmations and reminders
Approved message templates for confirmations, reminders and re-booking, sent at the right time.
Follow-ups
A polite nudge to anyone who went quiet, so interested customers don't slip away.
Shared team inbox
Several people can work the same WhatsApp number, with each chat assigned to someone.
Human handover
When a customer needs a person, the chat goes to your team with a one-line summary.
CRM and sheet logging
Every new contact and conversation saved to your sheet or CRM automatically.
How WhatsApp automation works, step by step
- 01
Set up the official API
We connect your number to Meta's WhatsApp Business API on an account you own.
- 02
Approve your templates
Confirmations, reminders and updates are written as templates and submitted to Meta for approval.
- 03
Automate replies and follow-ups
Common questions are answered instantly; quiet conversations get a polite nudge.
- 04
Connect your team
A shared inbox, human handover and automatic logging to your sheet or CRM.
What it looks like in practice
After-hours enquiry
- 1Customer messages at 10 PM
- 2Instant answer from your own information
- 3Contact saved to the CRM
- Team picks it up in the morning with context
Order or appointment update
- 1Status changes in your system
- 2Approved template sent to the customer
- Reply routed to the right person
Re-engagement
- 1Customer opted in and went quiet
- 2Timed, relevant message sent
- Interested replies flagged for your team
Illustrative workflows — every system is built around your own process.
Works with the tools you already use
- WhatsApp Business API (Meta)
- Shared inbox tools
- Google Sheets
- CRMs
- Calendars
- Payment links
- n8n
Anything with an API or webhook can usually be connected. We confirm what's possible for your setup in the free audit.
A good fit if you are…
- Businesses whose customers prefer WhatsApp
- Teams sharing one business number
- Anyone sending reminders and updates by hand
Industry guides: Clinics & healthcare · Real estate · Home services
Official API, opted-in customers, approved templates
We build only on Meta's official WhatsApp Business API — no unofficial tools, browser bots or bulk senders. Business-initiated messages use templates that Meta reviews and approves, and they go only to customers who have opted in to hear from you.
That keeps your number in good standing and your messages welcome. Replies inside an open conversation can be more flexible, and your team can always take over by hand.
- Meta's official WhatsApp Business API only
- Messages only to customers who opted in
- Meta-approved templates for reminders and updates
- Your team can step into any conversation
From free audit to a system that runs itself
- 01
Free audit
You tell us what your team does by hand. We map where the hours and the missed money go — free, and you keep the findings.
- 02
Plan and fixed quote
We design the system around how you already work and give you a fixed price before anything is built. No hourly billing.
- 03
Build and connect
We build the automation, connect it to the tools you already use, and test it with real examples from your business.
- 04
Launch and tune
We switch it on with your team, watch how it runs, and adjust it until it works the way your business actually works.
Want to see it running? Try the live demo or estimate what manual work costs you.
Questions about WhatsApp automation
Is WhatsApp automation allowed?
Yes, when it's built on the official WhatsApp Business API and follows Meta's rules: customers opt in, and business-initiated messages use approved templates. That's the only way we build it.
Do I need the WhatsApp Business API?
For automation at any real volume, yes. The regular WhatsApp Business app is meant for manual use on a phone. We help you set up the API on an account you own.
Can my team still reply by hand?
Yes. Automation handles the routine messages, and any conversation can be picked up by a person — often from a shared inbox several people can use.
Can I keep my existing business number?
Often, yes. A number can usually be moved to the API, with a few conditions set by Meta. We check your situation during the free audit.
Find out what's worth automating in your business
Tell us what your team does by hand. We'll map what can be automated and give you a fixed quote — free. If the audit finds nothing worth automating, we'll tell you straight.