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AI receptionist

An AI receptionist that answers every enquiry, day or night

Customers expect an answer when they ask, not when your front desk is free. An AI receptionist handles the first conversation on WhatsApp and your website: it answers common questions from your own information, takes down the details, books a time where it can, and passes anything else to your team — with the conversation already summarised.

The problem

Signs you need an AI receptionist

  • Enquiries after hours

    Evenings and weekends bring messages that wait until the next working day.

  • The front desk is overloaded

    Your team answers the same five questions while customers in front of them wait.

  • Details get lost

    Names, numbers and requests are scribbled down or never recorded at all.

  • Booking takes several messages

    Finding a time that works means a long back-and-forth.

What we build

What your AI receptionist does

  • Answers common questions

    Prices, services, timings, location and policies — from information you approve.

  • Captures enquiry details

    Name, contact, what they need and when, saved straight to your CRM or sheet.

  • Books and reschedules

    Offers real available slots from your calendar and confirms the booking.

  • Hands over cleanly

    Passes the chat to a person when needed, with a summary so nobody asks twice.

  • Speaks your customers' language

    Can reply in English, Hindi and other languages your customers use.

  • Follows up

    Sends confirmations, reminders and a check-in if a conversation goes quiet.

How it works

How AI receptionists works, step by step

  • 01

    Collect your answers

    We gather the questions customers actually ask and the answers you want given.

  • 02

    Connect your channels and calendar

    WhatsApp, website chat and your booking calendar or CRM.

  • 03

    Set hand-over rules

    What it handles alone, and what always goes to a person.

  • 04

    Review and improve

    We read real conversations in the first weeks and refine the answers.

Examples

What it looks like in practice

  • Weekend enquiry

    1. 1Customer asks about price and availability on Sunday
    2. 2Receptionist answers and offers slots
    3. 3Booking confirmed in the calendar
    4. Reminder sent the day before
  • Hand-over

    1. 1Customer raises a complaint
    2. 2Receptionist acknowledges and stops
    3. 3Chat assigned to the manager with a summary
    4. Manager replies in the same thread
  • Detail capture

    1. 1New customer asks for a quote
    2. 2Receptionist collects requirements
    3. 3Details saved to the CRM
    4. Quote task created for the team

Illustrative workflows — every system is built around your own process.

Integrations

Works with the tools you already use

  • WhatsApp Business API
  • Website chat widget
  • Google Calendar / Outlook
  • Booking tools
  • HubSpot / Zoho / Google Sheets
  • n8n
  • OpenAI / Anthropic models

Anything with an API or webhook can usually be connected. We confirm what's possible for your setup in the free audit.

Who it's for

A good fit if you are…

  • Clinics, studios and service businesses with busy front desks
  • Businesses getting enquiries outside working hours
  • Teams that want faster replies without hiring for evenings

Industry guides: Clinics & healthcare

Helpful, honest, and clear about what it is

A good AI receptionist doesn't pretend to be a person and doesn't make things up. It answers from the information you give it, says so when it doesn't know, and hands over to your team for anything sensitive — complaints, payments, medical or legal questions.

We start with chat channels (WhatsApp and website), where an AI assistant is reliable today and easy to monitor. Every conversation is logged, and you can review and improve its answers at any time.

  • Answers only from information you approve
  • Clear hand-off to a person, with context
  • Every conversation logged for review
  • Your team can take over any chat
Implementation

From free audit to a system that runs itself

  • 01

    Free audit

    You tell us what your team does by hand. We map where the hours and the missed money go — free, and you keep the findings.

  • 02

    Plan and fixed quote

    We design the system around how you already work and give you a fixed price before anything is built. No hourly billing.

  • 03

    Build and connect

    We build the automation, connect it to the tools you already use, and test it with real examples from your business.

  • 04

    Launch and tune

    We switch it on with your team, watch how it runs, and adjust it until it works the way your business actually works.

Want to see it running? Try the live demo or estimate what manual work costs you.

FAQ

Questions about AI receptionists

Will customers know they're talking to AI?

They should, and we recommend saying so. Customers mostly care about getting a quick, correct answer — and knowing a person is available when they need one.

Can it answer phone calls?

We focus on chat channels like WhatsApp and website chat, where AI is reliable and easy to review. Missed calls can trigger a WhatsApp message so the conversation continues in chat.

What if it doesn't know the answer?

It says so and hands the conversation to your team, rather than guessing.

Does it replace our receptionist?

It takes the repetitive first conversations off their plate, especially out of hours, so your team can focus on the customers in front of them.

Free audit

Find out what's worth automating in your business

Tell us what your team does by hand. We'll map what can be automated and give you a fixed quote — free. If the audit finds nothing worth automating, we'll tell you straight.